TERMS OF SERVICE
Power Pack Fitness
Operated by Power Pack LLC
Last Updated: November 2, 2026
Welcome to Power Pack Fitness! We're glad you're here.
These Terms of Service govern your use of www.powerpackfit.com and the services offered by Power Pack LLC, doing business as Power Pack Fitness ("Power Pack," "we," "us," or "our").
By accessing our website or purchasing our services, you agree to these Terms of Service to the extent permitted by applicable law.
1. About Power Pack Fitness
Power Pack Fitness is a boutique fitness studio located in Sacramento, California.
We offer group fitness classes, personal training, small group training (PODS), memberships, class packages, and other fitness-related programs and services.
Location:
2932 Freeport Boulevard, Suite B
Sacramento, CA 95818
Email: powerpackfit@gmail.com
Phone: 209-627-6953
2. Website Use
Our website provides information about Power Pack Fitness, our services, schedules, pricing, memberships, and community.
By using our website, you agree to use it lawfully and not engage in activities that interfere with its operation, security, or functionality.
We make reasonable efforts to keep website information accurate and current. However, class schedules, pricing, availability, instructors, and services may change.
We reserve the right to correct errors and update website content.
3. Memberships and Purchases
Power Pack Fitness offers various membership options, class packages, personal training services, and small group training programs.
Membership pricing, billing schedules, duration, and included services are disclosed at the time of purchase.
Certain memberships involve recurring payments or fixed-term commitments.
When purchasing a membership or training package, you are responsible for reviewing the applicable terms and any separate agreement presented during enrollment.
If these website Terms of Service conflict with a signed membership or training agreement, the applicable agreement will govern to the extent permitted by law.
4. Membership Cancellations and Changes
Power Pack Fitness offers both fixed-term and month-to-month memberships. Cancellation requirements vary depending on the membership purchased.
30-Day Cancellation Notice
Membership cancellations require at least 30 days' advance notice. Clients who request cancellation with less than 30 days' notice may be subject to a $50 cancellation fee, as outlined in their membership agreement and where permitted by applicable law.
Fixed-Term Memberships
Memberships with a 6- or 12-month commitment are intended to remain active for the full agreement period. Early cancellation requests are subject to the terms of the applicable membership agreement and any cancellation rights provided by law.
Medical and Legally Protected Cancellations
Power Pack Fitness honors applicable medical cancellation rights and other cancellation protections required by California law. Cancellation fees will not be imposed where prohibited by law.
Cancellation requests must follow the procedures outlined in the applicable membership agreement.
5. Refunds, Transfers, and Account Credits
Except where required by law or expressly provided in an applicable agreement, purchases of memberships and fitness services are nonrefundable.
Memberships and purchased services are nontransferable and may not be assigned, sold, or transferred to another person without Power Pack Fitness's authorization.
When appropriate, Power Pack Fitness may offer an account credit toward another eligible purchase instead of a refund.
Account credits remain associated with the original customer's account and are not transferable unless otherwise required by law or expressly authorized by Power Pack Fitness.
Account credits do not replace refunds or other remedies required by applicable law.
6. Class Packages and Expiration
Power Pack Fitness class packages do not expire under our current policy.
If a class package incorrectly appears as expired in our booking system, customers may contact Power Pack Fitness for assistance restoring their eligible credits.
Class packages are subject to the applicable booking, cancellation, and attendance policies.
7. Class Reservations and Attendance
Advance reservations are required for group fitness classes.
Reservations are managed through Mindbody or another designated booking platform.
Class availability is limited, and reservations are subject to capacity.
We reserve the right to adjust schedules, substitute instructors, cancel classes, or modify programming when reasonably necessary.
If Power Pack Fitness cancels a class, we will address the affected reservation in accordance with the applicable purchase terms and law.
8. Late Cancellations and No-Shows
To help keep class reservations available to our community, Power Pack Fitness maintains the following policies:
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Cancellation window: At least 12 hours before the scheduled class.
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Late cancellation fee: $15.
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No-show fee: $20.
These fees apply where disclosed and authorized by the applicable membership or booking terms.
Clients are responsible for managing their reservations and cancellations through the designated booking system.
9. Late Arrivals
For safety and to minimize disruptions, clients may join a class only within the first 10 minutes after its scheduled start time, subject to the coach's direction.
If you anticipate arriving late, we encourage you to notify our team at 209-627-6953.
For safety reasons, entry may be denied when a late arrival would interfere with appropriate instruction or participation.
10. Personal Training and PODS
Personal training and PODS services may include individualized programming, coaching sessions, progress tracking, and digital coaching records.
PODS sessions are small group training sessions with a maximum of four participants.
Availability, scheduling, pricing, cancellations, and other program-specific conditions are governed by the applicable training agreement and booking policies.
Training results vary based on individual circumstances, consistency, and other factors. Power Pack Fitness does not guarantee specific fitness or performance outcomes.
11. Health, Safety, and Participation
Participation in physical activity involves inherent risks.
Clients are responsible for communicating relevant physical limitations, injuries, or concerns that may affect safe participation.
Clients should consult an appropriate healthcare professional when necessary before beginning or modifying an exercise program.
Power Pack Fitness may modify or restrict participation when reasonably necessary for safety.
Participation may also be subject to a separate liability waiver and release agreement.
Nothing in these Terms excludes liability or limits rights where prohibited by applicable law.
12. Coaching Technology and Privacy
Power Pack Fitness uses digital coaching technology to support personalized training and maintain coaching records.
With appropriate permission, training conversations may be recorded, transcribed, and processed to create written coaching notes.
Audio recording is optional. Clients may decline recording or request that recording stop without losing access to coaching services.
Audio recordings are deleted within 30 days in accordance with our established retention practices.
Additional information about our collection, use, retention, and protection of personal information is available in our Privacy Policy.
13. Payments and Billing
Payments may be processed through Mindbody or other authorized payment providers.
Customers are responsible for providing accurate payment information and maintaining an active payment method when required by their purchase agreement.
Recurring charges, payment frequency, renewal terms, and applicable cancellation procedures are governed by the terms disclosed during enrollment and the applicable signed agreement.
Any applicable fees will be assessed only as permitted by the relevant agreement and law.
14. Intellectual Property
The content on the Power Pack Fitness website, including our name, logos, branding, written materials, images, and original programming materials, is owned by Power Pack Fitness or used with appropriate authorization.
Website content may not be copied, reproduced, distributed, or used commercially without permission, except as permitted by law.
15. Third-Party Services and Links
Our website may contain links to third-party platforms, including Mindbody and other service providers.
These platforms may operate under their own terms and privacy policies.
Power Pack Fitness is not responsible for the independent content or practices of third-party websites, except to the extent responsibility is imposed by applicable law.
16. Changes to Services and Terms
Power Pack Fitness may update website content, class schedules, programs, and these Terms of Service from time to time.
Updated Terms will be posted on our website with a revised date.
Changes to existing memberships, recurring billing arrangements, or other contractual obligations will be handled in accordance with the applicable agreement and legal notice or consent requirements.
17. Governing Law
These Terms of Service are governed by the laws of the State of California, except where applicable law requires otherwise.
Nothing in these Terms limits consumer protections or other rights that cannot lawfully be waived.
18. Contact Us
Questions about these Terms of Service, purchases, memberships, or cancellations may be directed to:
Power Pack Fitness
Power Pack LLC
2932 Freeport Boulevard, Suite B
Sacramento, CA 95818
Email: powerpackfit@gmail.com
Phone: 209-627-6953
Website: www.powerpackfit.com